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   Travel Process Outsourcing 

 

We are an exclusive Travel Process Outsourcing company, not indulging in any other industry but focusing on this only. We strongly believe that one can master a single domain and more so when the business is of travel & hospitality.

In today's hi-tech era, keeping pace is the biggest cause of success. Travel is a 24 X 7 domain and requires an all through support, which at times is not possible by the actual service providers due to: high costs, lack of training and above all this being not there core competency.

For this we have a ready solution that is very industry specific and exclusive:- 

Industry Offering Capability Mapping
  • Airlines
  • Car-Rental
  • Railways
  • Travel Agencies
  • Tour Companies
  • Hotels
  • Online Retailers
 
Reservations
  • Reservation Management
    • PNR Creation / Modification & Cancellation
    • Fares quotation and Payments
    • General queries
  • Help-desk Support
    • Level-1/ 2 support through Subject Matter Expert
  • Supplemental Revenue
    • Up-sell / Cross-sell Partners
    • Assist in Frequent Flyer / Royalty Program
    • Offer assistance for any promotional activities

Loyalty Management & PR

  • Loyalty / Frequent Flyer (FF) Program
    • New member Enrolment
    • Updation of FF Account
    • Current account status / Expiration
    • New PIN Creation
    • Addressing discrepancy issues
    • Reservation - redeem points
  • Cross sell Partners
    • Discounts on the bookings
  • Promotional Campaigns

 

Chart above is only indicative. We would be pleased to work out an exclusive specific solution for you.....

 

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